As long as your vet is fully qualified and registered with all the relevant authorities, we will work with them to cover your eligible costs.

We can only expect you will let us know anything that you would reasonably be expected to know. We also suggest you get your new fur baby a vet check up ASAP, so you have a better understanding of health problems you may encounter in the future.

We recommend you submit your claim as soon as practical, so that we can reimburse you or your vet ASAP. We say within 12 months, but don’t wait that long; let’s get you reimbursed!