If you'd like to enquire about any of our products, you can complete our contact form below. Alternatively, you can reach us on 0800 738 467.
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Can I use any vet?
As long as your vet is fully qualified and registered with all the relevant authorities, we will work with them to cover your eligible costs.
What happens if I have adopted a pet and I don’t know his/her medical history?
We can only expect you will let us know anything that you would reasonably be expected to know. We also suggest you get your new fur baby a vet check up ASAP, so you have a better understanding of health problems you may encounter in the future.
How long do I have to submit a claim?
We recommend you submit your claim as soon as practical, so that we can reimburse you or your vet ASAP. We say within 12 months, but don’t wait that long; let’s get you reimbursed!