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Recent Blog:
As the holidays approach, you may be travelling to places where your furry friend can’t accompany you. Make sure you know what to consider when it comes to pet boarding to make the experience as stress-free as possible (for the both of you).
The prospect of deciding between kennels vs pet sitters vs other types of boarding for your beloved dog or cat can be stress-inducing for pet parents who want the best for their fur children. These tips will help make the process a little easier and ensure you have peace of mind when your pet is boarded. We’ve also added a checklist at the bottom of this article so you’re more equipped with what to look for.
In this article
Book a pet boarding facility visit
It’s really important, whenever possible, to visit the boarding kennel before you book your pet in. Contact them well in advance and visit with a checklist handy (we’ve provided one at the bottom of this article).
Make sure that the premises are clean, safe, securely fenced and comfortable, and they don’t practice dog chaining or confine them to cages around the clock. There should be adequate, securely fenced exercise areas and sleeping areas with comfortable non-slip surfaces.
Also ask how many dogs they’ll care for at a time and what stimulation they offer. How long do exercise sessions last and what’s involved? Will your pet get cuddles or any affection while they’re staying over? While you’re on holiday you want to know your furry family member is living their best life, too.
Talk to the caretakers at the facility and find out what their experience is interacting with dogs – do they have animal care education and training? If so (hopefully so!), how many years and in what types of roles? Ideally, they’ll ask all about your pup/cat too – their interest in your pet says a lot about how they’ll treat them.
Not looking at dog kennels because you’re taking your feline Felix to a cattery? All the above apply to her accommodation too! Ask the right questions and you’ll be confident in your pet boarding choice.
Get your vaccination ducks in a row
Often, boarding facilities require animals to be up to date with pet vaccinations before being allowed into their facility. Find out well in advance exactly what shots are required, and make sure your pet’s vaccination card is up to date.
Dogs may require a bordetella shot, along with distemper, hepatitis, parvo and parainfluenza. For cats, the most commonly required vaccinations are the FVRCP vaccine (Feline Viral Rhinotracheitis, Calicivirus and Panleukopenia). If you cat goes outdoors you’ll need a leukaemia vaccine, too.
Non-core vaccines like kennel cough in New Zealand for dogs and feline immunodeficiency virus for Kiwi cats may also be required.
Keep their food the same during pet boarding
A kennel, cattery or other pet boarding situation is a completely new environment for your pet. Introducing additional changes during the process will add to their stress. One way to keep a semblance of home is to ensure they eat the same food as there, ideally at similar times.
Find out if the pet boarding services include allowing a differing diet from what’s offered. Supply them with enough food for the duration of your pet’s stay and consider portioning food out in in separate bags or containers for easy feeding. Also ensure the staff is aware of any digestive issues or allergies.
Also find out if you can send your fur kid’s favourite toys, blankets, or bed to make them feel more at home. Familiar smells can help reduce anxiety. 😊
Consider the costs of pet boarding
Weighing up the cost of pet boarding services is an important consideration. You want to find a quality facility that you can afford. Don’t go for the cheapest option, make sure you’re sending your fur friend to a reputable kennel or cattery.
A reference from a fellow pet lover who’s used that facility before and had a happy experience is a good place to start. You can also ask your veterinarian, groomer, or neighbours.
Boarding facilities usually charge per day. Ask the owner what form of payment they take and when payment should be made. Make sure you understand the checkout time and how much you’ll be charged if you’re late. Find out their cancellation policy too, as you never know when plans might change.
Enjoy your holiday!
If you’ve done your due diligence and your pet’s at safe, reputable accommodation, there really is no need to stress. Your pet is in good hands, and will be fed, happy, and waiting for your return. For that extra (great big) level of protection, make sure you have pet insurance to cover your pet’s toosh for any illness and injury. Just in case.
Check out our plans and get a pet quote now.
Pet boarding checklist
When you visit a boarding kennel, having a checklist can help ensure you don’t miss any important details. Here’s a handy guide to take along:
Kennel environment
- Is the facility clean and free of strong odours?
- Are the kennels spacious, secure, and well-ventilated?
- Is there a comfortable, sheltered sleeping area?
- Do they separate pets based on size, temperament, or needs?
Outdoor areas
- Is there an outdoor area for play and exercise?
- Is the space clean, secure, and well-maintained?
- How often are pets allowed outside for exercise?
Staff
- Do staff seem knowledgeable, friendly, and attentive?
- Are there enough staff members to ensure proper care for all pets?
- Do they ask about your pet’s needs, habits, and health?
Health and safety
- Are vaccination records required before pet boarding? (This is a good sign!)
- Is there a vet on call or nearby in case of emergencies?
- How do they handle pets that fall ill or show signs of stress?
- Are there safety measures to prevent escapes or injuries?
Feeding and medication
- Will they stick to your pet’s regular diet and schedule?
- Can they accommodate special dietary needs?
- Are they experienced in administering medication if required?
Enrichment and comfort
- Do they provide toys, bedding, or activities for mental stimulation?
- Can you bring your pet’s own blanket, toys, or items from home?
- Do they offer socialisation with other pets or one-on-one attention?
Pet boarding policies
- What’s their policy on cancellations or changes?
- Are there additional charges for extras like grooming or extended playtime?
- Do they provide daily updates (photos, videos, or calls)?
Extras to check
- Are other boarded pets calm and happy, or do they seem stressed?
- Is the facility secure from unauthorised access?
- Are there any hidden fees mentioned during the tour?
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